Please Note – This site is only for paying or appealing against Parking Charge Notices (PCN), issued by APCOA Parking at the Heathrow Drop-Off Zone. You should be aware that any information you provide in connection with your payment or appeal will be used to deal with that payment or your appeal. In the case of an appeal your information may be shared with the Parking on Private Land Appeals service (POPLA) and may be shared with our enforcement service provider if relevant. For more information on how we use your information you can contact the Data Protection Officer via and more information about your rights concerning the use of personal information is available in our privacy policy, or via the Information Commissioner (

For Postal Challenges, please send these to: APCOA Parking Dingwall, PO Box 5767, Dingwall, IV15 0AX.

This is the number near the top of the ticket. It starts with 2 alphabetic characters followed by numbers sometimes with A on the end